Terms of Service
Ottoman Kitchen LLC
Effective Date: January 1, 2026
Please read these Terms of Service (“Terms”) carefully before using the Ottoman Kitchen LLC website (the “Website”) or participating in any SMS messaging program operated by Ottoman Kitchen LLC (“we,” “us,” or “our”). By accessing our Website or opting into our SMS communications, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you may not use our Website or services.
SMS Messaging Terms & Compliance
Program Name & Description
Ottoman Kitchen SMS Program
By opting into our SMS messaging program, you agree to receive text messages related to Ottoman Kitchen services, including but not limited to:
- Order updates and confirmations
- Catering inquiries and follow-ups
- Appointment or inquiry responses
- Customer service communications
- Important business updates
SMS consent is collected through website forms, inquiry forms, catering forms, or other opt-in methods with a clear consent checkbox.
Opt-In & Consent
You will only receive SMS messages if you have explicitly opted in. Consent is not a condition of purchase. We maintain records of opt-in consent in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Opt-Out Instructions
You may cancel SMS messages at any time by replying STOP to the number that sent you the message.
After you send STOP, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
Rejoining Instructions
If you previously opted out and wish to rejoin, you may do so by submitting a new opt-in form on our website or by re-enrolling through the same method used initially.
Help Instructions & Customer Support
For help, reply HELP to any SMS message or contact us directly:
📞 (571) 287-7278
📧 ottomankitchen15@gmail.com
Customer support is available during normal business hours.
Message Frequency & Rates
Message frequency varies based on your interaction with our services.
Message and data rates may apply. Please contact your wireless provider for details regarding your mobile plan.
Carrier Disclaimer
Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Supported carriers include major U.S. carriers such as AT&T, Verizon, T-Mobile, Sprint, and most regional providers.
Age Restriction
You must be 18 years of age or older to use this Website or participate in our SMS messaging program.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy here:
👉 https://ottomankitchen.us/privacy-policy/
Our Privacy Policy explains how we collect, use, and protect your information, including SMS opt-in data.
Legal & Industry Compliance
We comply with all applicable federal and state laws, including:
- Telephone Consumer Protection Act (TCPA)
- CTIA Messaging Principles and Best Practices
- Applicable consumer protection and privacy laws
General Website Terms
Use of the Website
You agree to use this Website only for lawful purposes and in compliance with these Terms. You may not use the Website in any manner that could damage, disable, or impair the Website or interfere with other users.
Intellectual Property
All content on this Website, including text, images, logos, graphics, and designs, is the property of Ottoman Kitchen LLC and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
Disclaimers
The Website and its contents are provided “as is” without warranties of any kind. We do not guarantee accuracy, availability, or completeness of information, including menu items or pricing.
Limitation of Liability
To the fullest extent permitted by law, Ottoman Kitchen LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or SMS communications.
Termination
We reserve the right to suspend or terminate access to our Website or SMS program at our discretion if these Terms are violated.
Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in a court of competent jurisdiction located in Virginia.
Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on our Website with the effective date.
Contact Information
For questions about these Terms or our services, contact us at:
Ottoman Kitchen LLC
4300 Chantilly Shopping Center #1N
Chantilly, VA 20151
📞 (571) 287-7278
📧 ottomankitchen15@gmail.com
🌐 https://ottomankitchen.us